Privacy Policy

1. Information we collect

Depending on how you use Ailin, we may collect:

• Information you provide, such as your name, email address, account details, and messages sent to us.
• Usage information, such as features used, interactions, device type, browser, and approximate location derived from your IP address.
• Technical information, including diagnostic, performance, and crash data needed to keep the service reliable.

2. How we use information

We use information to:

• Provide, maintain, and improve Ailin;
• Respond to questions and support requests;
• Protect the service and prevent fraud or misuse;
• Comply with applicable legal obligations; and
• Send service-related notices and, with consent, product updates.

3. How we share information

We do not sell your personal information. We may share limited information with service providers that help us operate Ailin, when required by law, or as part of a business transaction. These parties may use information only for the purpose for which it was shared.

4. Data retention

We keep personal information only for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and purpose.

5. Your choices and rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, or to object to certain uses. You can submit a request by emailing us. We may need to verify your identity before completing it.

6. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No online service can guarantee absolute security, so please use care when sharing information online.

7. Children’s privacy

Ailin is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided information to us, please contact us so we can delete it.

8. Changes to this policy

We may update this policy as our practices or legal requirements change. We will post the revised policy here and update the date at the top of the page.